Each personalized piece is custom-designed. Select the item you want to personalize and add specific details in the customization form (text, colors, embroidery placement, etc.). Once your order is confirmed, we’ll begin the embroidery process.

Personalized products typically take between 5-10 business days to be prepared and shipped. If you need your order urgently, please contact us, and we’ll do our best to expedite the process.

If you need to make a change, please contact us within the first 24 hours after placing your order. After this time, the item may already be in production, and we may not be able to modify it.

Yes, in some cases, we offer a digital preview of the design before embroidering it. This may vary depending on the product and the complexity of the custom design.

You can personalize thread color, embroidery size and style, as well as specific text or graphics. On our customization page, you’ll find all available options.

We offer a variety of customizable garments, from t-shirts and hoodies to accessories like hats. Check out our shop for the complete list of customizable products.

Since personalized products are unique and created especially for each customer, we do not accept returns unless the item has a manufacturing defect. If you have any issues with your order, please don’t hesitate to reach out.

We ensure that we use high-quality, sustainable materials for our garments so that the embroidery retains its look and the item is durable.

We recommend washing your embroidered items always inside out, by hand or in a machine on a cold setting and air-drying to preserve the embroidery quality. Avoid bleach and iron the embroidery inside-out if necessary.

Yes, we offer wholesale options for events, companies, or special gifts. Contact us for a personalized quote and details on production time.